Business service contracts

Your Proactive IT Partner in Westlake Village for Over 25 Years

At ToGoOnline Inc., we’re not just IT support—we’re your dedicated IT personal trainer, keeping your small business secure, efficient, and thriving. As Apple Consultants Network (ACN) members, our 3-person team delivers certified, insured, and ethical IT solutions tailored to Westlake Village’s unique needs. Our three service tiers offer predictable, recurring support to exceed your expectations and power your growth.

Why ToGoOnline?

25+ Years of Trust: Deep roots in Westlake Village, serving small businesses with integrity.

Apple-Certified Expertise: Specializing in macOS, iCloud, and Apple ecosystems.

Proactive Excellence: We prevent issues, saving you time and money, like a trainer keeping you in peak condition.

Smart Tools: Powered by Syncro RMM, Webroot, Addigy, and Ubiquity for seamless, automated results.

Tier 1: Essential Monitoring

Your IT Fitness Check – $59/user/month (min. 5 users)

Affordable, automated support to keep your systems running smoothly. Catch issues early and enjoy peace of mind with our responsive help desk.

Syncro RMM & Webroot: 24/7 monitoring with antivirus and web protection.

Service Tray Extension: One-click ticket creation for fast support.

Unlimited Remote Helpdesk: Quick fixes (up to 2 hours/month/user at $125/hour if exceeded).

Quarterly Security Scans & Reports: Stay ahead of threats with clear insights.

Email Safety Basics: Phishing alerts and essential protections.

4-Hour Remote Response SLA: Prompt, reliable help when you need it.

Perfect for small businesses starting with dependable IT support to reduce emergencies.

Tier 2: Proactive Maintenance

Your IT Training Routine – $179/user/month (min. 5 users)

Step up to proactive care with maintenance and admin to minimize disruptions. We optimize your systems, saving you 20-30% in downtime costs.

All Tier 1 Features, plus:

Monthly Upgrades & Monitoring: Keep devices and software current.

Basic MDM with Addigy: Streamlined device setup and management.

Google Workspace/MS 365 Admin: Hassle-free productivity tool management.

Domain & Email Admin: Smooth email and domain operations.

Custom Cybersecurity Plan: Initial plan with quarterly reviews.

Ubiquity WiFi Basics: Remote monitoring for reliable connectivity.

Subscription Management: Control costs effortlessly.

2-Hour Response SLA: Faster support, plus 1 on-site visit/quarter ($175/hour + $50 trip if extra).

Ideal for businesses wanting proactive IT to boost efficiency and cut costs.

Beat Expectations with ToGoOnline

Start with a Free IT Assessment!

Let us evaluate your needs and recommend the perfect tier to save you time, money, and stress. Benefits include:

• Predictable Pricing: Flat-rate plans for easy budgeting (no hourly surprises).

• Proactive Value: Monthly reports show threats blocked and downtime saved.

• Local Expertise: 25+ years serving Westlake Village’s small businesses.

📞 Call: (805) 555-1234

📧 Email: info@togoonline.com

🌐 Visit: togoonline.com

Transform your IT today with ToGoOnline Inc.—your trusted partner for proactive, world-class support!