Residential Service Contracts
Residential Service Contract, Your Personal IT Trainer with ToGoOnline Inc.
At ToGoOnline Inc., we’re your Apple-certified experts in Westlake Village, CA, delivering personalized IT solutions as part of the Apple Consultants Network (ACN). Think of us as your personal trainer for technology—keeping your devices secure, optimized, and seamlessly integrated with your Apple ecosystem. Our three-tiered service contracts offer recurring support tailored to your needs, from essential protection to elite concierge care, covering your household’s devices with flexible options to add more.
Core IT Essentials - $39/month or $419/year
Stay Protected with the Basics
Covers up to 3 devices per household, $15/month per extra device
Perfect for individuals or small households wanting peace of mind.
• Virus & Security Protection: Syncro RMM with Webroot safeguards your devices from malware and threats.
• Fast Support: Create tickets instantly via our service tray, with priority responses within 4 hours (business hours).
• Remote Monitoring: We track storage, updates, and security alerts to catch issues early.
• Quarterly Reports: Clear updates on your device health via email.
On-site support: $175/hour + $50 travel fee beyond 20 miles.
Sign up for a year and save ~10%!
IT Performance Plan - $129/month or $1,395/year
IT Performance Plan - $129/month or $1,395/year
Level Up Your Tech Skills
Covers up to 5 devices per household, $20/month per extra device
Ideal for families or individuals seeking proactive care and smarter device use.
• Everything in Core IT Essentials, plus:
• Monthly Check-Ins: 30-45 minute virtual sessions to optimize software, iCloud, and subscriptions.
• Training Sessions: Up to 2 per quarter on email safety, parental controls, or privacy settings, or any of our services.
• Proactive Security: Custom checklist and scans to prevent issues.
• Semi-Annual Reports: Actionable tips to boost performance. On-site support or setups: $175/hour + $50 travel fee beyond 20 miles.
• Sign up for a year and save ~10%!
Elite IT Concierge - $249/month or $2,689/year
White-Glove IT for Your Digital Life
Covers up to 8 devices per household, $25/month per extra device
For households or professionals craving seamless, high-end tech management.
• Everything in IT Performance Plan, plus:
• Bi-Monthly Consultations: 60-minute sessions for custom cyber security plans and privacy audits.
• Unlimited Training: Master iCloud, subscriptions, media sharing, and more.
• Smart Home Support: Setup and monitoring for Sonos, Ring, and Ubiquity WiFi.
• Media Management: Digitize and share analog media via iCloud.
• 24/7 Priority Support: Emergency responses and annual system audits. Major setups or conversions: $125/hour remote or $175/hour on-site + $50 travel fee beyond 20 miles.
Sign up for a year and save ~10%!
Why Choose ToGoOnline Inc.?
• Apple Experts: Certified by the Apple Consultants Network for top-tier service.
• Local Trust: Proudly serving Westlake Village with insured, ethical care.
• Flexible Coverage: Support for 3-8 devices per household, with easy add-ons for more.
• Recurring Value: Hassle-free subscriptions via QuickBooks, with automated monitoring via Syncro.
• Personalized Approach: We’re your IT trainer, tailoring solutions to your digital lifestyle.
Get Started Today!
Contact us for a free initial assessment. Let ToGoOnline Inc. keep your tech fit, secure, and ready for anything!
